We exist because computer help shouldn't feel like calling the cable company. The phone should ring. A person should answer. They should know what they're doing.
Every American household has at least one computer, and almost everyone over 30 has lost an afternoon trying to fix something on it. The options for getting help are largely the same as they were in 2010: take it to Geek Squad and pay $150 before they touch it, or scour Yelp for a local computer guy and hope he calls back. Most people just live with the problem.
We thought that was a fixable category. The same way DoorDash made food delivery easier than waiting on hold with the restaurant, we wanted to make computer help feel less like a chore and more like calling a friend who happens to know about computers.
Every call rings the next available US-based technician. No call center in another country, no script readers, no menu. The first person you talk to is also the person who fixes your problem.
Most fixes we've done thousands of times. We know what they take and we charge a flat fee. You see the price before we start.
About 80% of home and home-office problems can be solved over a secure screen-share. For the 20% that can't, we come to your home in Honolulu, Chicago, or San Diego.
Some problems are unfixable. We'll tell you that, and you won't pay us. We charge for results.
No jargon. We explain what we're doing as we do it. We don't roll our eyes when someone calls a router "the internet box."
Remote support: all 50 states. On-site service: Honolulu (all of Oahu), Chicago and suburbs, and San Diego county. Same-day or next-day appointment.
Answer the phone. Tell you the price upfront. Fix what we said we'd fix. Charge nothing if we can't. Explain what we did so you can avoid the problem next time.
Call now. A real US-based technician answers. Free diagnostic. You only pay if we fix it.
📞 808-000-0000